About Us
Modina Payroll & Bookkeeping – About Us
It’s not really About Us, it’s About You.
Sharon Mordecai – Partner
You know how important a smooth running payroll is to you, your business and your employees. A well managed payroll service makes all the difference.
Your valued staff deserve a first-rate payroll service; being paid correctly and on time is essential to your employees’ morale. Imagine the distress caused to your employees if their monthly salaries were late or not the amount they were expecting. Worse still, how would they feel if they received an unexpected tax bill at the end of the year?
For you and your business, a smooth, efficient, professional executed payroll system is vital. You need to be confident that your cash flow is under control and your employees are being paid on time, every time. So you can spend your time growing your business.
That’s why clients choose Modina. We offer a first-class payroll service you can trust to remove the burden of paperwork, pay your employees the right amount on time and keep you in tight control of your finances.
At Modina, our team of highly experienced payroll staff are waiting to make it easy for you today.
Why we love payroll? We love payroll, it’s what we do.
Our Mission
We want to provide a first-class service that is professional, friendly, on time and accurate. One that covers all of our clients’ needs. We want to help our clients every step of the way.
Our philosophy:
- Provide a fast and friendly professional service
- Communicate in an open and honest manner at all times
- Exceed our clients’ expectations
- Be clear in our pricing policy and charges
- Listen closely to what our clients are saying and what they’re not saying
- Build absolute trust with our clients
- Explain everything in a way that means our clients understand everything we do
Personal service
You know that there is nothing more frustrating than wanting to ask a question, making the telephone call only to end up stuck in a queuing system, or not being able to get through to the person that you want to talk to.
At Modina all of our clients are allocated their own personal payroll professional within the team to speak to whenever they need to. We feel it is important that our clients get to know the person they’re dealing with and are able to speak with them whenever needed.
That’s why when you become a payroll client at Modina you are given a named payroll professional to deal with on an ongoing basis. We want you to build a relationship with your payroll provider, so you can pick up the phone and speak directly to them when you need to. Alternatively email your payroll team member who will make every effort possible to answer your queries within two hours.
When you choose Modina, you can forget the days when you got lost in a call centre queue or had your payroll prepared by a different faceless processor every month. At Modina we’re hands-on, personal, professional and dedicated to you, your staff and your business.
